Help & feedback

Find quick answers below, or contact us—bugs, how-to questions, and feature requests all go to one place so we can respond consistently.

FAQ

How do I save my map?: Sign in, then use Save to Account in the map editor toolbar. You can open saved maps from My Maps.
What formats can I export?: Export KMZ from the editor for use with Google My Maps and compatible tools. Import supports KML/KMZ.
Something looks wrong on the map: Note the page you are on and the time (UTC) when you contact us—we can correlate with our monitoring. Screenshots help.

For security vulnerability reports, start your subject line with [Security] or email the same address and say it is sensitive.